Information Page for New Providers

The Train the Trainer course reviews the concepts of medication administration and familiarizes trainer candidates with the information and the materials needed to implement, teach, and monitor the qualified medication administration staff and the qualified practicum observer staff at their provider setting. The information is delivered using both online and classroom presentations.

Please review the following Train the Trainer course requirements document: Prerequisites for Medication Administration Train the Trainer course

Certified trainers will enroll unlicensed staff in the Medication Administration Standard Student Course.

The purpose of the Medication Administration Standard Student course is to teach unlicensed staff the concepts and skills necessary to safely and accurately administer medications to people with the goal of improving their quality of life. Completion of the Medication Administration Standard Student Course will qualify them to administer medication in their eligible provider setting. The information is delivered using both online and classroom presentations.

Please review the following student course requirements document: 

Prerequisites for The Medication Administration Standard Student Course

The Practicum Observer course reviews the concepts and skills necessary to provide assistance to agency trainers by conducting monitoring activities for medication administration in eligible provider settings. While the agency use of the practicum observer role is optional, it offers some benefits to providers. Qualified practicum observers conduct medication administration observations and review documentation on Medication Records for both the initial medication administration training and the annual practicum. The information is delivered using both online and classroom-based activities.

Please review the following Practicum Observer course requirements document:

Prerequisites for Medication Administration Practicum Observer Course

The Administrator manages the agency/entity profile. The Administrator is also responsible for the items below:

• Ensuring that the New Provider Webcast has been watched, and the Medication Administration Policies and Procedures Checklist (pdf) has been reviewed by anyone who will serve in the role of agency administrator, primary contact, or trainer for the first time.
• Developing and implementing the policies and procedures following the recommendations included in the Medication Administration Policies and Procedures Checklist (pdf).
• Ensuring that all staff have access to the policies and procedures for training purposes.
• Ensuring that trainers include the policies and procedures during training.
• Updating and submitting the Agency/Entity- Role Designation Form to the helpdesk as needed, which includes:
  • Adding/removing primary contact(s).
  • Updating any changes to the agency/entity name, address, and contact information.
  • Adding/removing trainers.

• The PC role is responsible for the following items:
• Ensuring they have completed the New Provider Webcast and reviewed the Medication Administration Policies and Procedures Checklist (pdf).
• Ensuring that all staff have access to the policies and procedures for training purposes.
• Updating their own primary contact profile.
• Reviewing and updating employee profiles using the ‘My Agency’ report.
• Assisting users with Trainer(s) Registration, which includes:
• Verifying that a trainer candidate meets the prerequisites for the Train the Trainer course (TTT).
• Assisting trainer(s) with creating a trainer profile, the trainer should update the Primary Contact as needed.
• Providing online payment for the employee(s) to participate in the TTT.
• See TTT “Important Time Frames” and “Payment Policy” on the Trainer Dashboard for additional information.
• Updating Profile(s), including deactivating a person’s employment.
• Verifying and updating Employment and TTT Course Completion by:
• Reviewing the ‘My Agency’, ‘Primary Contact – Course Completion’, and the ‘My Team’ reports.
• Ensure that Trainer certificates are maintained for agency records.
• Review the Trainer Responsibilities Checklist

The Help Desk will review the completed form and begin the process of verifying the Provider Setting’s license with the State. Please note, for a Provider Setting to participate in the Medication Administration Training Program, they must have a license with the State of Pennsylvania.

New provider administration (which includes the agency administrator(s) and primary contact(s)) and the initial trainer candidate(s) must view the new provider webcast.

New providers typically do not have an established medication administration program nor do their staff meet some of the requirements to become medication administration trainers. To accommodate the initial trainer candidate(s) of new provider, the new provider webcast is used to introduce the concepts of medication administration.

Please be advised that the steps listed on this page replace the slide for Provider Administration information at the end of the webcast. If you have any questions, please contact the Help Desk (www.mahelpdesk.com).

• Reviews policies and practices that need to be addressed by each provider
• Will assist new providers in developing their provider medication administration program
• Must be viewed by the new provider administration (which includes the agency administrator(s) and primary contact(s)) and the initial trainer candidate(s)
• As a reminder the steps listed on this page replace the “Next Step” slide for Provider Administration information at the end of the webcast. If you have any questions, please contact the Help Desk (www.mahelpdesk.com).
• Medication Administration Policies and Procedures Checklist (pdf)
• Providers are responsible for ensuring that policies and procedures conform to all applicable federal and state statutes and regulations. Agency Administrator(s) must ensure that Primary Contact(s) and Trainers have access to the policies and procedures.